Terms & Conditions
Overview
This website and application are operated by the Geuowen team. Throughout this site and app, references to “we”, “us”, and “our” mean the Geuowen team. By accessing this platform and any information, tools, or services available on it, you, as the user, agree to all terms, conditions, policies, and notices set out in this document.
When you browse our platform and/or place an order with us, you access our “Service” and agree to be legally bound by these Terms & Conditions, together with any supplementary rules, policies, and notices referenced here or made available through hyperlinks. These Terms apply to every visitor, including browsers, vendors, shoppers, merchants, and content contributors.
Please read this entire agreement before accessing our website or application. Continuing to access any part of our platform means you accept these Terms. If you do not agree with any clause, you may not use our website, application, or any related services. If these Terms are regarded as an offer, acceptance is strictly limited to the provisions stated here.
Any new features or tools added to our store will also fall under these Terms & Conditions. The latest version is always available on this page. We may update, adjust, or replace parts of these Terms by posting revisions on our website or application. You are responsible for checking this page periodically. Continued use of our platform after revisions are posted constitutes acceptance of the changes.
Section 1 – Online Store Provisions
By accepting these Terms & Conditions, you agree not to use our products for any unlawful or unauthorised purpose. While using our Service, you must comply with all applicable laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit worms, viruses, or any other destructive code.
Any breach of these Terms may result in immediate suspension or termination of your access to our Services.
Section 2 – General Provisions
We may refuse service to anyone, for any reason, at any time, at our sole discretion.
You acknowledge that your submitted content, excluding credit-card details, may be transmitted without encryption across multiple networks and may be modified to meet the technical requirements of connected networks or devices. Credit-card data is always encrypted during transmission.
Without our prior written approval, you must not reproduce, duplicate, copy, sell, resell, or exploit any part of our Service, your rights to use the Service, your access to the platform, or any contact resources provided through our website or application.
Headings are for convenience only and do not affect the interpretation or enforceability of these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Site Content
We are not liable if information on our platform is inaccurate, incomplete, or out of date. All materials are provided for general reference only. Do not rely on site content alone for important decisions; verify against primary, accurate, and up-to-date sources. Any reliance on our website content is at your own risk.
Our platform may show historical content that is not real-time and is provided for reference only. We may update content at any time but are not obligated to do so. You are responsible for monitoring changes to our website.
Section 4 – Service and Price Revisions
Product prices may change without prior notice.
We may modify or discontinue the Service, or any part of it, at any time without notice.
We are not liable to you or any third party for price changes, feature modifications, service suspension, or discontinuation.
Section 5 – Products and Services (where applicable)
Selected goods and services are offered exclusively through our website and application. Quantities may be limited, and returns or exchanges follow our Return Policy.
We make reasonable efforts to display product colours and images accurately, but cannot guarantee your screen will reproduce colours exactly.
We may limit sales of products and services to specific persons, geographic areas, or jurisdictions, and may apply restrictions case by case. We may also set maximum purchase quantities. Product descriptions and pricing may be changed at our discretion without notice, and any listed product may be discontinued at any time. Offers are void where prohibited by local law.
We do not guarantee that purchased goods, services, information, or materials will meet your expectations, or that all technical issues will be corrected.
Section 6 – Billing and Account-Data Accuracy
We may refuse any order you submit. At our discretion, we may limit or cancel quantities per person, household, or order, including orders placed under the same account, using the same payment card, or sharing matching billing or delivery addresses. If we modify or cancel an order, we will try to notify you using the email, billing address, or phone number provided at checkout. We may also block orders that appear to come from dealers, resellers, or wholesale buyers.
You warrant that your purchase and account details are current, complete, and correct for every transaction. You will promptly update account information, including email address, credit-card number, and expiry date, so we can complete transactions and contact you as needed.
See our Return Policy for further details.
Section 7 – Optional Third-Party Utilities
Our platform may give you access to third-party tools we do not control, oversee, or edit.
You understand and agree that such tools are provided “as is” and “as available”. We make no warranties, representations, or endorsements regarding them and disclaim all liability arising from your use of these optional tools.
Using third-party tools is voluntary and at your own risk. Review and accept the terms of the relevant third-party providers.
New functions or services we add later, including new tools, will also be governed by these Terms & Conditions.
Section 8 – External Third-Party Hyperlinks
Some content, products, and services available through our Service come from external third parties.
Links may direct you to independent external websites. We do not review or verify their content or accuracy and accept no liability for third-party sites, materials, goods, or services.
We are not responsible for loss or damage from transactions or interactions on third-party websites. Review their policies before transacting. Complaints, claims, or questions about third-party products should go directly to those providers.
Section 9 – User-Submitted Comments, Feedback and Other Content
Whether responding to a submission request, such as a contest entry, or sending unsolicited ideas, suggestions, proposals, plans, or other materials by form, email, post, or other channel, collectively “comments”, you grant us a non-exclusive, unrestricted right to edit, copy, publish, distribute, translate, and otherwise use your comments in any media. We are not obligated to: (1) keep your comments confidential; (2) pay for them; or (3) respond formally.
We may, at our discretion, moderate, edit, or remove content that we believe is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, objectionable, or that infringes intellectual-property rights or these Terms.
You warrant that your comments do not infringe third-party rights, including copyright, trademark, privacy, publicity, or other proprietary rights. You confirm they contain no libellous, illegal, abusive, or obscene material, and no viruses or malware that could disrupt our Service. Do not use false email addresses, impersonate others, or misrepresent the origin of your comments. You are fully responsible for your submitted content and its accuracy. We accept no liability for user-generated comments posted by you or others.
Section 10 – Personal-Data Protection
Personal information submitted through our store is handled according to our Privacy Policy.
Section 11 – Typographical Mistakes, Inaccuracies and Omissions
Content on our platform may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We may correct such errors, update information, or cancel affected orders without prior notice, even after you have placed an order.
We are not required to update or clarify content unless required by law, including pricing information. The lack of an update timestamp does not mean all content has been revised.
Section 12 – Permitted-Use Restrictions
In addition to other prohibitions in these Terms, you may not use our website or its content to:
(a) pursue any unlawful purpose;
(b) encourage others to commit or participate in unlawful acts;
(c) violate international, UK, or local laws and regulations;
(d) infringe our or third-party intellectual-property rights;
(e) harass, abuse, defame, discriminate against, or harm others on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or physical or mental disability;
(f) publish false or misleading material;
(g) upload or transmit viruses or malicious code that could harm our Service, related applications, other websites, or the broader internet;
(h) collect or track other users’ personal identifying information;
(i) send spam, phishing, pharming, pretexting, crawling, or scraping content;
(j) engage in indecent or objectionable conduct;
(k) bypass security features of our Service, related platforms, or the internet.
Breaching these restrictions may result in termination of your access.
Section 13 – Warranty Disclaimers & Liability Limitations
We do not guarantee that access to our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained from the Service will be accurate or reliable.
We may suspend or discontinue the Service without notice.
You accept that using or being unable to use the Service is at your own risk. Except for express written statements from us, the Service and all products are provided “as is” and “as available”. No warranties apply, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
To the maximum extent permitted by law, we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors are not liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs. This applies to claims in contract, tort including negligence, strict liability, or otherwise, and covers use of the Service, products ordered through it, errors or omissions in content, or materials transmitted through the Service, even if advised of the possibility of damage.
Where some jurisdictions do not allow exclusion of certain damages, our total liability is limited to the maximum extent permitted by applicable local law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless us, our parent companies, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and staff. This covers third-party claims and demands, including reasonable legal fees, arising from: your breach of these Terms or related documents; your violation of any law; or your infringement of any third-party right.
Section 15 – Severability Clause
If any provision is held unlawful, void, or unenforceable, it will be enforced to the maximum extent permitted by law. The unenforceable part will be treated as severed, and the remaining provisions remain valid and enforceable.
Section 16 – Termination of Agreement
Obligations and liabilities incurred before termination survive for all purposes.
These Terms remain in force until ended by you or us. You may terminate at any time by telling us you no longer wish to use the Services or by ceasing to use the site.
If, in our sole judgment, you fail or we reasonably suspect you have failed to comply with any provision, we may terminate the agreement without notice. You remain responsible for all amounts due up to termination, and we may revoke your access wholly or partly.
Section 17 – Entire-Agreement Provision
Our failure to exercise or enforce any right does not waive that right.
These Terms, together with other policies and rules published on our site, form the complete agreement between you and us and govern use of the Service. They supersede all prior or contemporaneous oral and written agreements, communications, and proposals, including earlier versions of these Terms.
Ambiguities are not construed against the drafting party.
Section 18 – Governing Jurisdiction
After checkout, your payment page and card statement will show billing text referencing “geuowen.com” with country-code markers such as HK, UK, and others. Purchases are processed through the corresponding local entity shown by that country code. Transactions are subject to the domestic laws of Hong Kong.
These Terms, and any separate agreements between us, are governed and interpreted under Hong Kong law.
Section 19 – Revisions to Terms & Conditions
The current version is always available on this page.
We may update or replace parts of this agreement by posting revisions on our website or application. You are responsible for reviewing changes. Continued browsing or use after updates constitutes acceptance.
Section 20 – Contact Details
If you have further questions or concerns about these terms, please contact us via email: [email protected]